Deactivating, deleting or retiring a template
Three different actions with different consequences — only one is reversible.
The three actions, from My templates
- Deactivate (reversible) — hides it from the marketplace and it stops selling. To come back, the Activate button sends it to review again (24–72 hours) and it reappears once approved.
- Delete (irreversible) — only if the template has no sales: the template, its images and its file are deleted, permanently.
- Retire (irreversible) — if it already has sales it isn't deleted, it's retired: everyone who bought it keeps their download forever, but it stops selling and disappears from your panel. It can't be reactivated.
While a template is «Under review» or «Publishing…» these buttons are disabled: wait for the cycle to finish.
Related articles
Didn't solve it? Write to us from Contact or go back to the Help Center.

