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Applying a promo code to your membership

Codes grant full free periods and are applied at the moment you activate (or reactivate) your subscription.

Applying it

  1. 1In the activation flow (in Sell or in Subscription) look for Have a promo code?.
  2. 2Type the code and press Apply. If it's valid, the block turns green — «CODE applied: N free months. First charge on {date}.» — and the final button changes to Activate my subscription for free.
  3. 3Complete the activation. Your first real charge is scheduled for when the gifted periods end, and in your history that sign-up shows as «Promo code · Free».

The rules

  • Only at activation: it can't be applied to an already active membership. It does work when reactivating from suspended.
  • One use per account and per code — whoever already used it can't use it again (a different code, yes).
  • Personal codes (like the ones from the student program) are tied to an email: only that account can redeem them.
  • Even if activation ends up free, you still sign the billing authorization (no balance needed that day): that way future renewal is all set.
  • It doesn't stack with the referral gift: the larger of the two applies and the code isn't spent.

Didn't solve it? Write to us from Contact or go back to the Help Center.