Verify the integrity of your download
Every file has a SHA-256 hash computed by Bernuvia; compare it with the one of the ZIP you downloaded.
What the hash is
When a seller uploads a template's file, Bernuvia reads it in full and computes its SHA-256 hash: 64 characters that change completely if a single byte of the file changes. You'll see it in My purchases, below the purchase date, with a button to copy it.
If it says hash pending, the calculation hasn't run yet: it takes a few minutes after the upload. Come back later.
Compare it with your file
- 1Download the ZIP from My purchases and find it in your downloads folder.
- 2On macOS or Linux, open a terminal and type: shasum -a 256 file-name.zip
- 3On Windows, open PowerShell and type: Get-FileHash file-name.zip -Algorithm SHA256
- 4Compare the result with the hash in My purchases (upper and lower case don't matter). If they match, you have exactly the file Bernuvia recorded.
If you download with an assistant connected via MCP, the response of the descargar tool includes the same hash in the sha256 field. When Bernuvia serves the file directly and the hash is already computed, the download from the web also sends it in the Repr-Digest header.
If it doesn't match
- 1Download it again: a download cut off halfway is the most common cause.
- 2If it still doesn't match, don't use the file and open a dispute describing what you see: the recorded hash and the one you got.
The seller can publish new versions of the file; each version has its own hash and Bernuvia keeps the ones of earlier versions. If your ZIP is from an earlier version, its hash will be that version's, not the current one.
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