For explorers
Everything for buyers: purchasing, paying with USDC, downloads, your wallet and dispute protection.
Purchases & downloads
Buying, paying with USDC, downloading and your history.
- Buying a templateFrom finding it in Explore to having it in My purchases: paying with USDC and escrow, step by step.
- Buying with the cartGather several templates and pay for them in one go: each with its own order and the same protection.
- Downloading a purchased templateYour purchases live in My purchases with lifetime downloads — and a daily anti-abuse limit.
- Viewing a purchase's detailsAmount, status, date, order identifier and the link to verify the transaction on the blockchain.
- Saving templates to favoritesThe heart saves any template to your list so you can come back to it whenever you like.
- Using a promo code when buyingSellers' discount codes are applied on the template page or in the cart.
- What each order status meansFrom «Awaiting payment» to «Released»: your purchase's life cycle inside escrow.
Your wallet
Creating your wallet, depositing, withdrawing and understanding your balance.
- Your wallet: creation and recoveryYour wallet is born from your email in a minute: same email, same wallet, always.
- Depositing into BernuviaThree paths: transfer USDC from another wallet, convert from another crypto, or buy with a card.
- Withdrawing money from your walletSend your USDC to any Polygon address — for example your exchange — with email confirmation and no fee.
- Your balance and your activityWhat each My wallet card means and where to see deposits, withdrawals, purchases and sales.
Disputes & refunds
The escrow that protects you and how to claim if something goes wrong.
- Opening a disputeIf what you downloaded isn't what was promised, freeze the payment and let the team review your case.
- How a dispute is resolvedA team member reads both sides, decides a split and it's executed on the blockchain.
- The dispute window and automatic releaseYour money waits in escrow for a fixed period; if all is well, it's released to the seller on its own.
- Canceling a disputeIf you reached an agreement with the seller, you can withdraw the dispute and the order goes back on track.